• Having issues viewing lessons?

    We're currently experiencing an issue with the video system we use and will get this fixed soon!

Search results

  1. alexj

    Sheet music broken on Lesson videos.

    Hey there! We're still working on getting those working, but it should be fixed soon :)
  2. alexj

    Lessons Updates

    Hey everyone, we've got an update on lessons! We're currently in the process of adding back the videos and many of them should already be viewable. Will continue to add the rest of them and also sync them up with the sheet music so that you can follow along. Really appreciate everyone's patience...
  3. alexj

    Update on lessons?

    Hey guys, nothing yet! Unfortunately this has been a complex process but we are working as fast as we can to get this fixed. Thanks for being patient appreciate it :)
  4. alexj

    App

    Hey passing this to the app team right now thanks for letting me know!
  5. alexj

    Care packages coming soon!

    Hey everyone, it's already that time of year again! I'll be reaching out to all annual legend+ members to collect your address so that we can send you a care package at the end of the year. Also, if you're not an annual legend+ member and would like to be, there's still plenty of time and you...
  6. alexj

    Not available in my region?

    Hey @Alexdougan27 would you be able to PM me a screenshot of what you're seeing so that I can pass it onto the team?
  7. alexj

    lessons videos aren't playing

    Hey everyone, just updating on this! I'm still working to get this fixed on my end and I'm hoping to have a solution very soon. Appreciate everyone's patience 😁
  8. alexj

    Not available in my region?

    Hey there! Could you try this and see if it helps? If not, let me know and I can help find a different solution :) iPhone On your device, tap Settings > Your Name > iTunes & App Store. Tap your Apple ID, then tap View Apple ID. You might be asked to sign in. An iPhone X showing the iTunes &...
  9. alexj

    lessons videos aren't playing

    Hey Jak! I'm in contact with Vimeo about this issue and I'm hoping to have a fix for this asap
  10. alexj

    How do I cancel my subscription?

    Hey @Mrpete78 and @Brian Hank! Both of your subscriptions have been cancelled. If you need anything else, let me know :)
  11. alexj

    SynTV stream issue

    Hey Iris! Thanks for letting us know about this, I'll pass this info to the rest of the team
  12. alexj

    Poll: When are you typically able to join a SynTV stream?

    Thanks for all the feedback everyone!
  13. alexj

    Syn X Papa Gates Stream!

    Yay excited for this!
  14. alexj

    Tutorial video question

    Hey there! This is unfortunately a limitation of the service we use to host our lessons. I have reached out to them previously to see if we can add this button, but it doesn't seem to be option that they offer. Very sorry for the inconvenience!
  15. alexj

    Poll: When are you typically able to join a SynTV stream?

    Hey everyone! We've got some exciting streams coming soon and we want to get an idea of when you all are normally available to join streams. Let us know what time works best for you and that'll help us plan streams in the future!
  16. alexj

    Quick question

    Hey there! I will absolutely pass this issue to the app team. Would you be able to send me a video of this issue as well if possible?
  17. alexj

    How do I cancel my subscription?

    Hey there! I've cancelled your subscription, let me know if there's anything else you need :)
  18. alexj

    🔥 Introducing ''Synner Presents''!!! 🔥

    Hey there! The widget isn't down currently, would you be able to send me a screenshot of this page https://synner.com/forums/-/list so that I can try to track down the issue?
  19. alexj

    I need your (music related) questions!

    Love that idea!